As time-consuming as the intake process can be, the way you manage your intake can be the determining factor in driving leads and retaining clients. After all, you miss out on 100% of the leads you don't follow up with.
During intake, first impressions are important, and so is efficiency. With strong intake management practices in place, you can achieve both.
For personal injury firms, getting leads is competitive and expensive. An inefficient intake process makes this situation even more challenging....
The information your law firm collects from a prospective client during an intake call or initial meeting can help or haunt you for the duration of...