Whether they use it or not, most attorneys understand the advantages of practice management software. The right solution can increase efficiency, improve organization, and establish accountability at any law firm. While these benefits are reason enough to adopt a case management software, there are other advantages, too.
Here are the other advantages, not mentioned as often, but equally important for law firms to consider when shopping for legal technology.
Improved Training Processes
Practice management software with workflow automation helps law firms define routine processes. For example, with a newly retained personal injury client, a firm can automatically assign tasks to the attorney to welcome the client, and to the legal assistant to order ambulance and emergency room medical records.
Task workflows are essential for law firms of all sizes. They establish consistency across teams, and take the guess work out of training new hires. Remember, the more intuitive the case management software, the quicker employees are able to get up to speed.
Improved Customer Service
Organized case management software helps attorneys and staff keep better client records. When a virtual file is opened, every staff member on a case can quickly get up to date. If a client calls, there is no need to search for the paper file or yell down the hall to ask a question – all the case information is accessible with just a few clicks.
Not only can legal technology help you keep better client records, but some practice management solutions will also track client communication. How often do you expect your attorneys and staff to reach out to clients with case updates? Do you know if they’re keeping up?
If your law firm has difficulties with regular client communication, look for a solution with built-in tracking and reminders.
Stronger Cybersecurity
Cybersecurity is a major concern for law firms big and small. While it is possible for law firms to protect data without case management software, keeping up with the latest security threats takes time and resources. Businesses that invest in secure software enjoy the benefits of the program as well as its security features.
However, be wary of solutions that promise complete online security. It is still each law firm’s responsibility to educate their employees on cybersecurity to avoid human errors like unsecured passwords or phishing scams.
Save Money on Insurance Costs
Nearly 40% of legal malpractice suits are due to administrative errors such as calendaring mistakes. Practice management solutions like CASEpeer help attorneys keep track of statutes, litigation deadlines, and more. Not surprisingly, law firms with software and calendaring tools make less administrative mistakes.
Malpractice insurance companies know this, and many will give law firms discounts if they have this technology. Other features your insurance may discount for include automated statute reminders and conflict checkers.
Software can help law firms increase efficiency, be more organized, and increase revenue. Whether you are looking to implement your first solution, or shopping to replace your outdated case management software, evaluate all the different advantages. No two solutions are the same, so consider the benefits that will best suit your law firm.
CASEpeer is secure case management software designed for personal injury attorneys. From intake to settlement, our robust features help law firms become more proactive and powerful. Our goal is to help your law firm grow. For more legal software advice and practice management tips, visit our blog.
